Alpha Shipping Info
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Domestic Shipping | International Shipping


Questions on Exchanges or Refunds? More info


Your satisfaction is very important to us. If you have any questions or concerns, please contact us at 1.866.631.0719 or email us at CustomerService@AlphaIndustries.com
N-3B Flight Parka

Free Shipping:
Free shipping promotional offers are offered through special promotional codes only. Free shipping offers and/or discounts apply only on UPS domestic ground shipping to continental 48 States addresses. Alaska, Hawaii and any International destinations are not included in Free Shipping offers. Free Shipping cannot be combined with any other promotional discount code or program.

Orders Shipping & Handling Policy:
All orders are usually processed with 48 hours of receipt. If your order is approved it will be shipped no later than 48 hours from time of approval, unless other factors prevent timely shipment. Customers will receive notification of any orders not approved for any reason with this same 48 hour period.

Standard Domestic Shipping - Ground, 2nd Day Air, and Next Day Air Shipping:
For your convenience we offer UPS GROUND, 2nd Day Air, and Next Day Air shipping on orders shipped within the continental U.S.

  • UPS GROUND is our standard 4-7 Business day shipping through United Parcel Service (UPS)
     
  • APO, FPO, and PO Boxes will be shipped via United States Postal Service (USPS)
     
  • P.O. Box delivery will take 4-7 business days LONGER to be received, depending on delivery location
     
  • 2nd Day Air is our UPS Expedited 3 business day service. On some occasions, in very rural areas this service is NOT available -- In such cases please allow 4 business days for delivery
     
  • Next Day Air is our Express 2 business day service. On occasion, in very rural areas this service is NOT available. In such cases please allow 3 business days for delivery
     
  • UPS cannot deliver to APO, FPO, P.O. Boxes or anywhere outside the continental U.S.; Note that PO Box, APO, FPO packages are shipped via USPS, therefore, packages will be delayed an additional 2-3 days for shipping
     
  • Deliveries to ALASKA and HAWAII will only be done via the United States Postal Service (USPS) and take approximately 3-10 business days; Actual shipping charges will be computed in your cart during checkout.
     

We provide online shipping charge calculations at the time you place your order and/or add an item to our shopping bag; simply enter your shipping information and click the "Recalculate" button.

Expedited Shipments (Overnight and 2-Day Packages):
Orders received by our shipping department Monday through Friday by  2 PM E.S.T. will be processed that same day.  It is our goal to have your package on the truck that very same day.  However, orders received after 12:00 Noon E.S.T. are not guaranteed to be shipped that same day and may not be processed until the following business day.


Orders received after 12:00 PM E.S.T. on Friday will not be processed until the following Monday.
Have any questions on Expedited Shipping times?


Be sure to check your individual tracking number with the individual shipping carriers for updated delivery time estimates.  Some carriers do not ship on holidays or weekends, thus even though you may pay for expedited shipping services, the actual delivery date is at the sole discretion of the selected shipping carrier.  This is out of the control of Alpha…we strive our best to get it on the delivery truck as soon as possible…but the actual delivery timetable is determined by the carrier.



International Shipping

Alphaindustries.com is pleased to offer USPS Global Economy Service to most international countries (service carrier is chosen by Alphaindustries.com and varies by country destination). Shipping charges are based on the weight and quantity of item(s) shipped to the country of destination. The available countries are listed in the shopping cart and may change from time to time without notice.


USPS Global Economy Service is usually the most economical shipping method for most of our customers.  International orders utilizing this service level can typically take from 7 to 21 days, however actual delivery timing is highly dependent upon external factors such as border/customs entry processes. Delivery is to your local post office where you must pay applicable duties and taxes to retrieve your shipment. AlphaIndustries.com cannot guarantee accurate shipment tracking beyond USA borders with this service.


Duties, Customs and VAT:
International orders may be subject to additional fees/costs that are not included in your order transaction totals. Examples include, Duties, Customs or Value Added Taxes. These charges MUST be paid upon receipt of your package and these fees/costs are not the responsibility of Alphaindustries.com. Be sure to verify the additional cost you may incur with the customs authorities of the country the order is being shipped to prior to making a purchase from Alphaindustries.com, as we have no control over these costs.

All international Shipments:
USPS is our chosen shipping provider for much of the globe. As an international customer, you are required to pay any duties and/or taxes levied by any related Customs Agencies. In international deliveries using other carriers, usually the carrier will collect any customs and/or import fees at the time of delivery. If you decline these fees or charges, Alpha is notified and we are given the option of paying for return shipment back to the United States, or Alpha can order the shipment contents destroyed. Customers failing to pay these customs fees will NOT be refunded any monies related to the original order.

AlphaIndustries.com will not pay for International shipping costs to and from any location outside of the continental 48 United States.

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