FREE SHIPPING ON ALL US GROUND ORDERS ABOVE $150 AUTHENTIC MILITARY FASHION SINCE 1959 BUY ONE, GIVE ONE- FOR EVERY JACKET PURCHASED DURING VETERENS DAY WEEK WE WILL DONATE A JACKET TO PATRIOT POINT AUTHENTIC MILITARY FASHION SINCE 1959

Alpha Industries, Inc. Frequently Asked Questions

Product Questions

Alpha Industries jackets can be sized in one of three fits. Core Fit is truest to original Military Spec. Sizes are roomy and tend to be larger than standard sizing. Standard Fit is true to size. You will most likely be the same size you normally wear in outerwear. Slim Fit is snug. It fits close to the body and is more tailored.

Unfortunately, we do not have length measurements available to us.

We suggest looking under STYLE SPECS + CARE* on the product page for information on the weather conditions each jacket is recommended for.

In the 1990’s, we started adding a small red ribbon to every one of our jackets. For decades now, Remove Before Flight ribbons have been used as safety warnings to indicate that a device, such as a protective cover or a pin to prevent the movement of mechanical parts, is only used when the aircraft is on the ground. These warnings are of extreme importance and in some cases, non-removal of a labeled part has caused airplane crashes.

Currently all of our flight jackets and parkas come with the Remove Before Flight tag on our signature zippered pencil/utility pocket. They do not come with the Kids jackets due to safety regulations.

The "bullet" shaped pieces are actually pen caps. They were used to prevent ink from ruining your jacket if a pen would happen to leak. These were customary on all jackets worn by the military.

Unfortunately, we do not have the ability to replace any of the components of Alpha Industries jackets. Most parts are only available at the manufacturing level, produced at the factory. Our manufacturer does not provide us with any spare parts, including the fur trims and zippers.

Unfortunately, Alpha Industries does not provide the service to customize jackets. All materials are held at the manufacturing level and all items are sold as is. We recommend contacting a local embroidery shop for customizations.

Because all of our jackets are different and unique, they all require different care. We suggest looking under STYLE SPECS + CARE* on the product page for our recommended cleaning instructions for your specific jacket.

We recommend that you care for jacket with a damp wash cloth or locating a dry cleaner that specializes in leather. Too often, customers have taken their leather jacket to a dry cleaner only to find that the chemicals that they used to clean damages the leather. Each dry cleaner uses a different type of solution. Alpha Industries does not recommend the use of a leather conditioner. Instead, we recommend using a leather oil that you first test on an inconspicuous place inside the jacket and this can be found at any leather shop.

Currently, our jackets are being manufactured in China. Most Alpha items we manufacture are imported globally, where we use state of the art manufacturing facilities. However, all of our Mil-Spec items are manufactured in the U.S.

The main difference between these two, is that the MA-1 Slim Fit contours to the body and is more form-fitting. The MA-1 Slim Fit also has a different interior color contrast compared to the exterior color and is more of a European cut. The classic MA-1 Flight Jacket has the iconic Emergency Orange lining.

The ALS/92 Liner is designed to fit under M-65 Field Coat, and the M-65 Defender Liner is designed to fit under the M-65 Defender Field Coat. Unfortunately, these liners are not compatible with our other field jackets. If you were to wear our liners under any other jacket, it would not fit perfectly.


General Knowledge Questions

Currently we do not offer a retail print catalog. All of the items we sell are displayed on AlphaIndustries.com

If an item is shown as Out of Stock on our website, please contact usCUSTOMERSERVICE@ALPHAINDUSTRIES.COM with the item name, color, and size so we may provide you with information as to when and if the item will be restocked. We suggest signing up for our newsletter at AlphaIndustries.com for the latest updates on our products.

By signing up for our newsletter at AlphaIndustries.com, you will have the opportunity to receive discount codes, and will be notified of ongoing sales and special offers. When you first sign up, you will receive a 15% discount code.

To find a store near you please use our Store Locator. Enter your zip code and radius to find stores local to you.

Please complete this application and send it to the appropriate wholesale department at: Domestic Requests: wholesale@alphaindustries.com International Requests: international@alphaindustries.com

The Alpha marketing team at marketing@alphaindustries.com


Order Issues Questions

If you are having issues with placing an order on our website, please contact us at 1-866-631-0719 and we will be able to assist you with placing your order.

Once an order is placed we do our best to have it processed and shipped out as soon as possible. We are not able to make changes to an order once it has been placed. However, we may be able to cancel your order for up to one hour after the order is placed. Please note, we can not guarantee that we will be able to cancel your order. If you need to cancel your order, please contact us at CUSTOMERSERVICE@ALPHAINDUSTRIES.COM as soon as possible.

Once an order is placed we do our best to have it processed and shipped out as soon as possible. We may be able to cancel orders for up to one hour after the order is placed. Please note, we can not guarantee that we will be able to cancel your order. After that, the order is processed by our distribution center. If you need to cancel your order, please contact us at CUSTOMERSERVICE@ALPHAINDUSTRIES.COM as soon as possible.

Please contact us CUSTOMERSERVICE@ALPHAINDUSTRIES.COM so we can look into the matter and open an investigation with UPS.

We stand behind all our products and are confident that they will perform as designed. While Alpha Products are not sold under any guaranteed warranty if you feel your product has under-preformed or exhibits any manufacturing defects we will evaluate any and all claims on jackets within 6 months of purchase date from AlphaIndustries.com. After 6 months, items exhibiting issues are considered normal wear-and-tear and may not qualify for replacement.


Payment Questions

We accept credit card payments from MasterCard, Visa, and American Express. We also accept PayPal.

Unfortunately, we do not currently offer gift cards or honor store credit. We hope to implement such services in the future, but not at this time.

Unfortunately, we do not price match. However, by signing up for our newsletter at AlphaIndustries.com, you will have the opportunity to receive discount codes, and will be notified of ongoing sales and special offers. When you first sign up, you will receive a 15% discount code.


Returns Questions

We are committed to the quality of our products and the satisfaction of our customers. Your product is eligible for return within 45 days of your purchase date provided the item(s) are unwashed, unworn, and still have the original tags attached. Any shipping fees on the original order are final and will not be refunded.

Unfortunately, per our return policy, all sale items are final sale and are not eligible for returns.

Please visit our Returns page for instructions on how to return your domestic or international order.

Unfortunately, we do not do exchanges at this time. You will need to return your item(s) and place a new order for the correct item(s).

Once our warehouse receives the item back, it can take up to 3 business days to process and review. After that, we will be able to process the refund immediately. Credit card refunds usually arrive within 5-7 business days, but times vary by bank. PayPal orders take 48-72 hours to post back to you.

Domestic: Any shipping fees on the original order are final and will not be refunded. A return fee of MXN 224.50 USD will be charged if you choose to use our return label
International: You will not be refunded the initial shipping cost, return shipping cost, or duties and taxes.


Shipping Questions

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Orders placed Monday – Friday before 2 PM EST are usually processed and shipped same-day, excluding weekends and holidays. Any orders placed after 2 PM will not be processed and shipped until the following business day. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

You will receive an email with your UPS tracking number once our distribution center has shipped your order. Enter your tracking number on the UPS website to find out where your package is.

Please refer to our Shipping page for more details on the cost of shipping.

Unfortunately, we do not ship to select countries and some of our products are not eligible to be shipped internationally. We suggest checking out our licensed partners Alpha Europeand Alpha Asia. You can also check out our authorized retail partners Urban Outfitters,Nordstrom, Saks Fifth Avenue, and Barneys, which ship internationally.