Returns Overview

Your satisfaction is very important to us. If you have any questions or concerns, please contact us at 1.866.631.0719 or email us at

*See our full Return Policies here for more details

  • FREE domestic return shipping* on exchanges (both ways) on regularly priced items (up to 45 days)
  • International exchanges are subject to additional shipping fees (paid by customer)
  • Alpha does not offer pre-paid return label service for international orders
  • Refunds may take up to 7 business days to fully process and refund your credit card
  • Refunds are subject to an $12.00 return shipping fee when using our pre-paid label